Skype, the web based video and telephone service, got back up on the tail end Christmas Holiday, missing most of what would have been their businesses time of year.
The service was down due to major technical difficulties that caused users to see a blank blue screen for several hours. The primary cause for the outage was faulty software for which they had to get dedicated servers to tend to the problems. They are offering a credit to users who experienced delays or interruptions to their calls and video chats.
Skype CEO Bates, who took over the company only eight-weeks ago, sent out a video message to users via you-tube explaining the problem and Skype’s plan for getting back on-line. At the time of the video Skype was about 85% back on-line.
Skype currently has over 17 million users world-wide with an additional 25 million concurrent users per day.
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